BOLO: Chimney Scammers on the Rise

As chimney scams become more (unfortunately) common, it is always a good idea to be on the lookout. Scam artists come in many forms, and chimney companies and residents seeking services are not immune. These scams tend to spike during the fall and winter, when urgency around heat and safety is high. Knowing what to watch for can help homeowners avoid unnecessary stress and costly mistakes.

The Most Common Chimney Scams to Look Out For

Not all scams look the same. In fact, there are a handful of common tactics that keep popping up.

The “Free Inspection” That Turns Urgent

One tactic non-reputable companies use is to offer a free initial inspection, only to suddenly uncover an urgent, often expensive issue. These inspections are usually very brief, followed by pressure to act immediately. A good rule of thumb is that if someone creates a strong sense of pressing need or keeps pushing after you hesitate, that is a red flag.

Fake or Exaggerated Damage Claims

If a contractor describes an issue that sounds vague, unfamiliar, or difficult to verify, especially if it does not come up in a quick online search, it may be worth getting a second opinion. Claims that rely on scary language like “fire hazard” or lack clear justification or evidence should be questioned. Make sure any photos provided are actually of your chimney.

Bait-and-Switch Pricing

Another common approach is advertising a low cleaning price that seems too good to be true. In many cases, it is. Additional charges may appear once the work begins or when it is time to pay. Documenting advertised pricing and requesting a written estimate can help protect you.

Cash-Only or No Paper Trail Services

Companies that offer no written estimate, invoice, or documentation should raise concern. While the price may seem lower upfront, you may have no recourse if the repair fails or if the work is not completed correctly. Lack of certification can also create bigger problems down the road.

Out-of-State or Untraceable Companies

Temporary phone numbers, no physical address, or little to no online presence are also red flags. These companies may provide poor-quality service and disappear afterward. Checking reviews and verifying a local presence can help avoid this situation.

Quick List of Red Flags to Look Out For

If all else fails, watch for these clear warning signs:

• High-pressure language such as “today only” or “immediate danger.”
• Inability or refusal to clearly explain findings
• No certification, insurance, or credentials
• Hesitation to answer questions or sudden disappearance
• Requests for large upfront payments

In Need of Chimney Services? Call Your Trusted Chimney Company, Wells

With an increase in scams, picking a reliable chimney company matters more than ever. Wells & Sons is a family-owned and operated chimney company that has proudly served residents in Allentown, Pottstown, Phoenixville, and surrounding areas for over 45 years. If you need chimney maintenance, repairs, or service, call Wells for clear guidance and dependable care.